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Archive for iWeb

iWeb New Financing

I am a little late to post it on my blog, but it’s been published on Datacenter Knowledge : iWeb Gets $22M Funding from Goldman Sachs « Data Center Knowledge, Montreal Tech Watch :
iWeb announces $22 million funding from Goldman Sachs
and multiple other sites. Congrats to our finance team and thank you to our customers who trust us for their critical web hosting operations.

Time to be out on vacations

Seth says…

In the US, the next two weeks are traditionally the slowest of the year. Plenty of vacations, half-day Fridays, casual Mondays, martini Tuesdays… you get the idea.

That’s my view too. I always wondered what was the slowest months of the year when it comes to evaluating or budgeting sales …. I now think it’s definitely August. We are always afraid to see slow downs on June or July, but August has proved to be the slowest in the last years. It’s not all negative, support calls and tickets are also down. It’s time to optimize the work processes and prepare for the coming weeks !

Project Management with Activecollab

I am testing the latest version of Activecollab for project management.
Looks great.

ICANN & IANA Hacker Takeover

Turkish hackers recently redirected requests to ICANN’s and IANA’s web sites to a warning page of their own. Scary when you think that those organizations control Internet domains. More at Hackers Hijack Sites of Internet Organizations.

Summer + Datacenter = Potential Problems

I was reading this article from Datacenter knowledge : Is Your Data Center Ready for the Summer? - Data Center Knowledge and it made me think we had our first taste of the summer some days ago here in Montreal. Heat inside a datacenter is critical and as you can imagine it is harder to cool a datacenter in summer when it’s 30 degrees (celcius) outside. At iWeb our datacenters are growing and filling up so fast that thinking about how our datacenters reacted to summer temperatures last year has nothing to do with how they will react this year. Well, so far so good, some air conditioning units reported errors and we already planned some adjustments but no real problem, our infrastructure team did a good job!

Web Hosting going Crazy

While there is no human talent available, iWeb needs to hire sysadmins, customer service representatives, web developpers, a customer experience director, a new communications officer and more. At the same time our biggest competitor, The Planet, lives through an explosion at its H1 datacenter and Layeredtech, another big competitor causes a commotion (and a 600+ posts forum thread) after its decision to raise its server pricing of about 20-30$ per server for every customers. It is interesting to see that it’s easier for customers to accept 2 days of downtime, then a price increase. Thank you Layeredtech, we never expected you would gift us customers like that. Good luck The Planet (and congrats for the communications you kept with your customers). There are a lot of things going on in the web hosting space and we would like to be able to catch all the opportunities. The real challenge is not to get the customers, it’s to get the human talent to serve them well.

Thank you .. I never would have expected that !

As see on a Web Hosting forum….

hello try iweb.com they are great , amazing support
__________________
Prolimehost - One Stop Source For All You Hosting Need

Martin Leclair - Still There Are Good Man Present On Earth

Wow. Thank you! Ahahahah. The guy puts a link to my blog in his forum signature saying there are good man present on earth. I think I will need to pay this customer. Thanks again Desilime.

iWeb.com now online, maintenant en ligne

J’espère qu’il n’y aura pas trop de burn out dans notre équipe après ce projet de fou ! / I hope no one of our team will be affected by a burn our after this crazy project !

The new iweb.com is here.
Le nouveau iweb.com est ici.

Plusieurs mois de travail, une nuit blanche de mise en production pour Hugo, Philippe et Eric un nouveau nom de domaine (enfin sur iweb.com), un design digne du web d’aujourd’hui (good job Jérôme) et des nouveaux produits. En plus ce n’est qu’un début … plusieurs nouveautés pourront découller de ce nouveau site. Et une grosse gang qui a travailler sur ce projet (Merci tout le monde, je veux pas nommer tout le monde pcq je vais en oublier et ce serait chien mais tout le monde du DEV et du MKT … et des infrastructures et du service technique … bref tout le monde). Je suis très content.

What’s going on?

I am not posting regularly lately … why? Once again we are working on a new iWeb (iweb.com and iWeb Technologies Inc .. not Apple’s iWeb!) web site version that includes a whole bunch of new products and revamped offers. Stay tuned because when it’s out it will be big news.

Helm eaten by SWSoft

Wow … we are near a control panel monopoly ! SWsoft Acquires WebHost Automation Ltd., Maker of Helm Control Panel.

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